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FAQ

  • Hot Tub Buyer Guide - Cover- Which hot tub has the cover? What is the best hot tub? Weathershield
  • Jets- Which hot tub has the best jets? What is the best hot tub?
  • Which hot tub has the best construction? What is the best hot tub?
  • Sound- Which hot tub is the most quiet? What is the best hot tub?
  • Insulation - What is the most efficient hot tub? What is the best hot tub?
  • Filtration- Which hot tub has the best filtration? What is the best hot tub?
  • Shell Quality - What is the best hot tub? #1 hot tub, highest rated
  • Agean hot tub care items and startup
  • What are the main wellness benefits of regular hot tub use?
    While soaking in warm water, the body experiences both psychological and mental changes. As our circulation improves we begin to think more clearly. Use your hot tub 4-6 days a week for about 15-20 minutes to get better results in 4 key areas of your life: Better Outlook. Soaking in a hot tub allows you to escape from daily stressors, like work and multitasking. Time reserved for yourself helps you recover emotionally and maintain a positive outlook on life. Better Relationships.Whether you want time to reconnect with your spouse or partner, or you are curious about what your teen has been up to lately, spending time in the hot tub can help everyone open up. Without distracting digital devices getting in the way, you’ll find the door to real conversations opens wide in a hot tub. Better Muscle Recovery.The buoyancy of water reduces the impact of gravity on skeletal and muscle tissue, alleviating tension on the body. Combined with warmth, buoyancy in a tub of water loosens muscles before a workout, or soothes them afterward. Better Sleep.Spending time in a hot tub or hot bath prior to going to sleep will help separate the day’s activities from the night of rest ahead. Some studies suggest that soaking in hot water can ease the transition into a deeper sleep by reducing tension and stress.
  • Who Fixes Hot Tubs?
    If something goes wrong with your hot tub due to a defect, you’ll likely be covered under the manufacturer’s warranty. Reach out to your dealer before you try to make any fixes yourself. If you try to fix something that is under warranty, you may void your warranty. Your dealer is the best place to start. If they can’t help, they’ll be able to point you in the right direction to a trusty technician.
  • I don’t know the first thing about hot tubs. What features should I look for?
    The most important feature to look for in a hot tub is functionality. After that, shop for performance, comfort, and style. Your hot tub will be part of your life for years to come, so it’s a good idea to choose features you’ll be happy with down the road. Here are some of the basic questions on features you should ask your dealer: Is it large enough to fit my family? How well does it keep the water clean? Who is the manufacturer, and how reliable are they? How easy is it to operate this model? What are this model’s typical operating costs? Will I use it for backyard entertainment, or just for quiet time alone? Will I use it alone or with other people? What accessories come with this model? What other accessories do you recommend? A good dealer will be happy to answer your questions and help you find the hot tub that suits you best. They can even arrange a time for you to stop by and test how it feels to sit in the spa, dry or wet. They’ll be your partner down the road as well, providing you the service you need year after year.
  • What Prep Work Is Required To Install A Hot Tub At My Home?
    – Location, Location, Location. You’ll first have to decide where to put your spa. Make sure the surface your spa rests on can support a great deal of weight. A concrete slab, a deck, or a gravel base are all good options. -A clean plan. Place your spa out of the path of falling leaves and other debris. Also notice where gutters channel rainwater as well as where wind often blows. Another bit of simple planning that will help keep your spa inviting is to keep the path to your spa clean, clear and well-lit. That will make it easier to get to-and-from your spa, reduce debris from tracking in, and help create a welcoming experience. – Electrical Supply. Your dealer will be able to help you find a qualified electrician to handle your wiring and connection issues. All 230-volt Caldera spas include a GFCI cub-panel to ensure that every installation complies with the National Electric Code. – Take measurements. Use your tape measure to plan a route for the spa to be loaded off a truck and moved to your perfect location. -A visual experience. As you research the right spa and your anticipation grows, just imaging how exciting it’ll be once you get your new spa home and placed in just the right spot. Your spa can be a visual experience as well as a physical one. An inspiring view of a well-landscaped yard or other features can help your spa become a place where you can experience daily transformation. -Follow the code. Most cities and counties require permits for exterior construction including electrical circuits, so you may need to get a building permit. Some communities also have codes requiring fences and self-closing gates around your spa. Check with your town or city to see what code applies to you.
  • I’ve heard hot tubs can be unsanitary. Is it hard to keep the water clean and safe?
    Without proper treatment, filtration, and maintenance, a hot tub can become unsanitary. Fortunately, innovation and technology have made water care easier. It only takes a small investment of time and energy to keep your water crystal clear and safe to use. In addition to changing your water and filters regularly, there are several different treatment options to keep your water pure. The traditional water care method is chlorinating your water. When using a chlorine system, be sure to keep an eye on your levels so your water stays pure. A downside to chlorine is that it can irritate the skin and eyes of some people. Fortunately, these people have other options. Bromine has a lower pH than chlorine, making it easier on the skin and eyes while still doing a great job of killing algae, viruses, and other contaminants. Be sure to completely drain and clean your tub when switching from chlorine to bromine to prevent an unwanted chemical reaction. Ozone systems neutralize contaminants by injecting ozone into the water, while a non-chlorine oxidizer combined with other minerals cleans the water and slows bacterial growth. This option is very mild on the skin and eyes. Salt systems sanitize water by creating an odorless and non-irritating form of chlorine. Harsh odors are virtually eliminated, and spa water is gentler on eyes and skin. This option rewards spa owners with lower ongoing expenses and less maintenance time. Care is simpler and the water feels soft and natural. Caldera® Spas Utopia® and Paradise® Series comes ready for the FreshWater® Salt System, which provides the benefits of salt with a disposable cartridge that lasts for 4 months and can be replaced in seconds – no tools required.
  • What are the costs to install a hot tub?
    There are expenses in addition to the actual purchase price of your spa. Knowing the costs of installation ahead of time can help you budget and plan, making installation as seamless as possible. When it’s all said and done, your new hot tub will start paying you back in rest and relaxation. Installing a hot tub will take a few steps, and the overall cost varies depending on size, location, and complexity, but can range from around $85 to $800+. On average, the national cost for above ground installation costs a little more than $300. Before installing a hot tub, you should consider and price out these elements: New patio slab. A cement slab or other load-bearing surface will be required to support the weight of the hot tub. Cement slabs are the most durable option; as a DIY project, it will take a few hours and around $100 in materials, depending on size. Hiring contractors or paying the dealership to lay the slab can cost between $1,400 and $3,500. Electrical wiring/running conduit. Your hot tub will require an electrical connection to run the heater, pumps, filtration system, and any entertainment options. The electrical materials, which include a bond wire, service panel, ground and GCFI break, a DC converter for the pump, and PVC pipe, will cost around $250. They require approximately three hours of service from an electrician to install, which will cost around another $250. Trenching work to bury electrical components can cost about $70. Gazebo or other custom installation options. Custom installation options such as building a gazebo, a wraparound deck, or a stone or tile surround will add to your overall price. The cost of each of these options will depend on your location, the materials used, and the contractor you employ. These additions can be built before your hot tub purchase, or can be added as the years go by to improve your spa experience. Overall, the costs associated with installing a portable spa are considerably less than those associated with installing an in-ground hot tub.
  • How Can A Hot Tub Improve My Personal Wellness?
    A hot tub can improve your life and personal wellness in many different ways. Spending time in your spa can bring your family and friends closer together. Incorporating spa time into your daily routine may improve the quality of your sleep, increase flexibility, help with stress reduction and ease pain. 1. Improved Range of Motion 2. Relief from Lower Back Pain 3. Better Sleep 4. Eases Sore Muscles When you use your spa to focus on your well-being, you experience positive transformation every time you soak.
  • I am sensitive to chemicals. Will I get a skin reaction from using a hot tub?
    Every human being is different. Similar to food, and environmental sensitivities, people can be sensitive to chemicals. This doesn’t always preclude them from experiencing the benefits of a hot tub. Many people experience skin reactions in public hot tubs. The beauty of owning your own hot tub allows you to create and maintain the most clean, clear and sparkling water possible. People should never assume that they will experience sensitivity in ALL hot tubs. Having control over your water quality is one of the biggest benefits of owning a hot tub. Follow a troubleshooting protocol before using a hot tub: 1) Determine the quality of the hot tub water Use a water test strip to measure the levels of sanitizer, alkalinity and acidity. This provides you a starting point from to know if the chemical levels are too high or need an adjustment. 2) Treat the hot tub water Use the information you gained from measuring the various levels to determine what is needed to remedy the issue and bring your water back into balance. A scoop of this and a lower level of that may make a huge difference to sensitive skin. 3) Change sanitizers Chlorine can be harsh to someone’s skin. Switching to bromine or other enzyme-based, chlorine-free sanitizers may be your remedy. Some hot tubs come equipped with ozone-based systems that make it possible to sanitize the hot tub with significantly less chlorine or bromine. The important thing to remember is if someone’s skin is getting irritated listen to what the body is saying. A small adjustment may allow a friend or family member to experience great health and enjoyment in your hot tub. It may take some time to determine what is best, but it’s time well spent. 4) Drain, refill and reset If a person didn’t have a skin reaction when the water was fresh but developed one as the water aged, this may be an indication it’s time to drain and refill the hot tub. Simply experiment to determine when you should drain and refill to eliminate skin reactions.
  • How to remove and install a skirt panel on a 2023 or newer Caldera Utopia hot tub
  • How to remove a Caldera Vacanza / Paradise series skirt panel
  • How to remove your filter cover on American Whirlpool swim spas and select hot tubs
  • Hot tub - how to remove bio film
  • Sealed Bottom/ pan- Which hot tub has the best pan? What is the best hot tub?
  • Filtration- Which hot tub has the best filtration? What is the best hot tub?
  • How to protect a hot tub when bad weather is predicted
  • Agean Hot Tub Serum Water Care, purge total cleanse, how do you clean a hot tub, how to clean pipes
  • Agean Hot Tub air control how it works, possibly repair American Whirlpool, Vita Spas, Powerpool
  • Agean Hot Tubs breaker is tripping, how to isolate the problem (pump, heater, ozone/ Uv, stereo)
  • How to connect a hose to your hot tub to drain it. Maax Spas Vita Spas
  • Agean Hot Tubs @EASE water instructions
  • How Can My Hot Tub Help Ease Joint Pain?
    When natural remedies were the only available options, warm-water immersion was the best solution for muscle and joint pain. Many hundreds of years later, it’s still considered a very effective treatment for a wide range of musculoskeletal issues – and a hot tub is one of the most convenient ways to get it. According to the Arthritis Foundation, Regular sessions in your hot tub keep joints moving. It restores and preserves strength and flexibility and also protects your joints from further damage.” Why Does Warm Water Help Joints? Because water is buoyant, it reduces gravity’s pull on joints. When submerged, the body weighs about 90 percent less. Weight and compression of the joints, which are often the cause of pain, are diminished while still providing 360-degree support. The warm water also raises body temperature and increases circulation, which encourages better movement. “It makes you feel better,” said Dr. Bruce E. Becker, director of the National Aquatics and Sports Medicine Institute at Washington State University, in an Arthritis Foundation article. “It makes the joints looser. It reduces pain and it seems to have a somewhat prolonged effect that goes beyond the period of immersion.” How Long Should I Soak in a hot tub? According to Dr. Becker’s research, the advantages of warm water immersion develop and reach their maximum benefit after about 20 minutes. Research such as Dr. Becker’s is one of the foundation blocks of our 20-minute renewal blog and the wide range of personal wellness benefits associated with daily hot tub use. How Warm Should The Water Be? For joint pain relief, soak in warm water between 92 degrees and 100 degrees. How Can I Maximize Hot Tub Benefits? Use the jets! The massage you get in a hot tub releases muscle tension and increases circulation. Soft tissue becomes more flexible and movement becomes easier. Caldera Spas hot tubs are designed to provide massage to all major muscle groups as you move seat to seat. We call it Hot Tub Circuit Therapy, and it can provide a full-body massage during that 20-minute soak. While immersed, you can also try gentle stretching and simple range-of-movement exercises that can help alleviate pain and stiffness. Source: https://www.calderaspas.com/hot-tub-tips/how-can-my-hot-tub-help-ease-joint-pain
  • How To Prepare For Hot Tub Delivery
  • What are your Hours? / Where are you Located?
    We have several different locations, you can find our address and hours below:
  • American Whirlpool- 151 PID Sheet (Hot Tub)
  • American Whirlpool- 160 PID Sheet (Hot Tub)
  • American Whirlpool- 171 PID Sheet (Hot Tub)
  • American Whirlpool- 250 PID Sheet (Hot Tub)
  • American Whirlpool- 261 PID Sheet (Hot Tub)
  • American Whirlpool- 270 PID Sheet (Hot Tub)
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  • American Whirlpool- 461 PID Sheet (Hot Tub)
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  • American Whirlpool 881 PID Sheet (Hot Tub)
  • American Whirlpool 982 PID Sheet (Hot Tub)
  • Vita Spa- (100 Series) Voeux PID Sheet
  • Vita Spa- (100 Series) Image PID Sheet
  • Vita Spa- (300 Series) Elegant PID Sheet
  • Vita Spa- (300 Series) Sensation PID Sheet
  • Vita Spa- (300 Series) Intrigue PID Sheet
  • Vita Spa- (300 Series) Amour PID Sheet
  • Vita Spa- (300 Series) Luxe PID Sheet
  • Vita Spa- Salon (500 Series) PID Sheet
  • Vita Spa- Prestige (500 Series) PID Sheet
  • Vita Spa- Monarque (500 Series) PID Sheet
  • Vita Spa- Joli (500 Series) PID Sheet
  • Vita Spa- Grand (500 Series) PID Sheet
  • Vita Spa- Envie (500 Series) PID Sheet
  • Vita Spa- Riviera (700 Series) PID Sheet
  • Vita Spa- Rendezvous (700 Series) PID Sheet
  • Vita Spa- Mystique (700 Series) PID Sheet
  • Vita Spa- Cabaret (700 Series) PID Sheet
  • Vita Spa- Vivre (700 Series) PID Sheet
  • Nordic-Impulse (Classic Series) PID Sheet
  • Nordic- Impulse DP (Classic Series) PID Sheet
  • Nordic-Crown (Classic Series) PID Sheet
  • Nordic-Crown II (Classic Series) PID Sheet
  • Nordic-Crown XL (Classic Series) PID Sheet
  • Nordic-Warrior XL (Classic Series) PID Sheet
  • Nordic- Stella (Modern Series) PID Sheet
  • Nordic-Encore (Modern Series) PID Sheet
  • Nordic- DAmour (Modern Series) PID Sheet
  • Nordic-Retreat (Modern Series) PID Sheet
  • Nordic- Jubilee (Modern Series) PID Sheet
  • Nordic- Bella (Modern Series) PID Sheet
  • Nordic- Stella (110 Series) PID Sheet
  • Nordic- Retreat (110 Series) PID Sheet
  • Nordic- D'Amour (110 Series) PID Sheet
  • Nordic- Warrior XL (110 Series) PID Sheet
  • Nordic- Crown (110 Series) PID Sheet
  • Nordic- Sport (110 Series) PID Sheet
  • Caldera- Cantabria (Utopia Series) PID Sheet
  • Caldera- Geneva (Utopia Series) PID Sheet
  • Caldera- Niagara (Utopia Series) PID Sheet
  • Caldera- Tahitian (Utopia Series) PID Sheet
  • Caldera- Florence (Utopia Series) PID Sheet
  • Caldera- Ravello (Utopia Series) PID Sheet
  • Caldera- Makena (Paradise Series) PID Sheet
  • Caldera- Salina (Paradise Series) PID Sheet
  • Caldera- Reunion (Paradise Series) PID Sheet
  • Caldera- Seychelles (Paradise Series) PID Sheet
  • Caldera- Martinique (Paradise Series) PID Sheet
  • Caldera- Kauai (Paradise Series) PID Sheet
  • Caldera- Palatino (Vacanza Series) PID Sheet
  • Caldera- Marino (Vacanza Series) PID Sheet
  • Caldera- Vanto (Vacanza Series) PID Sheet
  • Caldera- Tarino (Vacanza Series) PID Sheet
  • Caldera- Celio (Vacanza Series) PID Sheet
  • Caldera- Aventine (Vacanza Series) PID Sheet
  • Freeflow- Monterey PID Sheet
  • Freeflow- Monterey Premier Spa PID Sheet
  • Freeflow- Excursion PID Sheet
  • Freeflow- Excursion Premier Spa PID Sheet
  • Freeflow- Azure PID Sheet
  • Freeflow- Azure Premier Spa PID Sheet
  • Freeflow- Cascina PID Sheet
  • Freeflow- Tristar PID Sheet
  • Freeflow- Mini Spa PID Sheet
  • Tuff Spas- TT150 PID Sheet
  • Tuff Spas- TT250 PID Sheet
  • Tuff Spas- TT275 PID Sheet
  • Tuff Spas- TT450 PID Sheet
  • Tuff Spas- TT650 PID Sheet
  • American Whirlpool-Powerpool MX6 PID Sheet (Swim Spa)
  • American Whirlpool Powerpool DM8 PID Sheet (Swim Spa)
  • American Whirlpool Powerpool ML4 PID Sheet (Swim Spa)
  • American Whirlpool Powerpool RB4 PID Sheet (Swim Spa)
  • American Whirlpool- RF2 PID Sheet (Swim Spa)
  • American Whirlpool- MB4 PID Sheet (Swim Spa)
  • American Whirlpool- RL4 PID Sheet (Swim Spa)
  • Tidal Fit/Artesian- Core Swimmer PID Sheet
  • Tidal Fit/Artesian- Active Plus EP-12 PID Sheet
  • Tidal Fit/Artesian- Active EP-12 PID Sheet
  • Tidal Fit/Artesian- DT-19 PID Sheet
  • Tidal Fit/Artesian- DT-21 PID Sheet
  • Tidal Fit/Artesian- DTL-8 PID Sheet
  • Tidal Fit/Artesian- Premium EP-14 PID Sheet
  • Tidal Fit/Artesian- Pro EP-15 PID Sheet
  • Endless Pools- E2000 (E-Series W Hydrodrive Tech) PID Sheet
  • Endless Pools- E700 (E-Series W Hydrodrive Tech) PID Sheet
  • Endless Pools- E550 (E-Series W Hydrodrive Tech) PID Sheet
  • Endless Pools- E500 (E-Series W Hydrodrive Tech) PID Sheet
  • Endless Pools- X2000 (X-Series W SwimCross Tech) PID Sheet
  • Endless Pools- X500 (X-Series W SwimCross Tech) PID Sheet
  • Endless Pools- R500 (R-Series W RecSport Tech) PID Sheet
  • Endless Pools- R220 (R-Series W RecSport Tech) PID Sheet
  • Endless Pools- R200 (R-Series W RecSport Tech) PID Sheet
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